Dear Susan,

I just wanted to express my gratitude both to you personally, and to your wonderful support staff at Car Wash Advertising. Not only has the service proven to be personal and professional from day one, but you have all gone above and beyond the call of duty to make my ad generate success.

The calls I have received as a result of my Car Wash Advertising board have helped to launch my tutoring service and created word-of-mouth business for the future.

I’m not a big advertiser by any means, but my business is important to me, and that fact that I received the same respect and service that you no doubt give to your largest accounts is something I didn’t want to go unnoticed.

Looking forward to a long and successful partnership with your company.