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WHAT IS REPUTATION MANAGEMENT?


It doesn’t matter if you are a small store owner, a new start up company, a large corporation, or anything in between… your online reputation is crucial. Today customers can share information across countless platforms, many powerful enough to completely change the way you do business. Your online reputation can destroy your brand, which is why it is important to make sure you are always protecting your name.

It is said that 70% of global consumers indicated they trust online reviews from strangers when making their purchasing decisions. A common mistake with most businesses today, is that they are failing to realize that all consumers want is information that will help them feel more confident when they are making their decisions, and nowadays, this confidence comes simply from online reviews.

So what’s your #1 priority? It should be making sure your company has a strong 5-star online reputation. No matter how much other marketing you do, your customers will always end up online researching your brand, so it is crucial to ensure that you have a strong positive online reputation.

Whether it’s social media or business review sites, CWA has you covered! We will work to ensure and protect your online reputation from any negative attacks on your accounts. Contact us today to learn more about our reputation management services and let’s secure your name and brand today!

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